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It’s About More Than Just Getting the Requirements Right
How many IT projects have you seen where the business requirements weren’t implemented or only partly implemented? In my experience, the business blames IT for not following their requirements and IT...
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5 Questions to Ask Before You Automate Your Business Processes
I see this a lot, organizations invest tons of time in analysing and modeling business processes. And they end up with a collection of process models but still don’t know which processes should be...
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Top Safety Rules for Process Automators
The intersection between process design and process automation is the place where accidents happen. And it’s not a pretty sight. IT professionals and line of business (LOB) professionals often crash...
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If you want to make enemies, try to change something
“If you want to make enemies, try to change something” is a quote from Woodrow Wilson, who was the 28th President of the United States from 1913 to 1921. I am pretty sure that no one at that time was...
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Ever thought about building a bridge to BPM?
Even though the term “business” is part of BPM, it seems quite common that BPM is not fully understood by the line of business and remains a discipline that is driven from IT organizations. And I don’t...
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Pair up Gregory House with Maccabi Healthcare Services and it will look like...
Gregory House, from the show “House MD”, is certainly one of the more fascinating characters that appeared on TV in the last few years. One of the things that make this guy so interesting is the fact...
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Business Process Management is not about process, it’s about user experience
If you think that user experience and Business Process Management are two separate things, I think you should reconsider. “But process management is about processes!” I hear some of you say. However,...
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There is a gap between Process Automation and Operational Monitoring
When looking at how things get done in an organization, it isn’t uncommon to come across the following scenario: A new process-driven solution has been implemented and this has helped with issues like...
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Process Automation & Operational Monitoring: Filling the gap with closed loop...
In last week’s post on the gap between Process Automation and Operational Monitoring, I described what that gap looks like and how people work around it today. Looking specifically at exception...
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Becoming a Digital Enterprise – A Closer Look at Maccabi Healthcare Services
In my previous post about Maccabi Healthcare Services I touched on a few use cases that Maccabi has implemented together with Software AG for the benefit of different people in the Maccabi ecosystem:...
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CeBit After Action Report from the BPM booth at Software AG
Every year in March, the city of Hannover in Germany hosts one of the biggest IT tradeshows in the world: CeBit. The size of this show is enormous and no matter what your area of interest in IT is,...
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The Internet of Everything is Going to Dominate Everything
Every year the Gartner BPM Summit takes place around March in (usually not) sunny London. This event isn’t as big as the corresponding summit in the US but it is still great for having good...
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Agility Matters in New Markets: A Race for the Green Gold has Begun
At the beginning of 2014, the American States of Washington and Colorado legalized the trade and consumption of marijuana and, as a result, we are now seeing the first stages of a gold rush: The big...
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Is BPM becoming the new SOA?
Since I have come across this idea a couple of times now in the last few weeks, I would like to throw the question out there: Is BPM becoming the new SOA? Let me take a step back and explain: In a...
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Software AG’s Road to the Digital Enterprise
Today, I would like to share with you how Software AG is on the road to become a digital enterprise. A couple of years ago, we started to set the course for Process Excellence (PE) within the company....
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Creating mobile apps for processes doesn’t have to be hard
The mobility of today’s workforce is constantly growing. Yet most enterprises cannot turn this into more productivity given the constraints of their business applications to work on mobile devices....
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Are you actually tracking any process KPIs?
In the latest video of the webMethods Demo Series on Youtube we are demonstrating how easy it is to set up real-time monitoring for business KPIs in the context of your automated processes. We are not...
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Social Capabilities in BPM – More than just a toy
With structured processes that always execute the same way for every transaction or for every cycle of a value chain, there is a limit in terms of what you can achieve. This limitation comes from the...
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The painless way to create a high impact mobile BPM experience
I recently wrote a blog on how simple mobile app development for processes can be. As part of that I linked to a nice little tutorial video which shows the design-time experience when creating mobile...
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A dog food story – Dealing with growing complexity at Software AG
When Software AG acquired webMethods back in 2007, we immediately started to internally apply the great technology that was now part of the Software AG portfolio. The first project was the creation of...
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